Sharing some recent reviews

Having happy and appreciative customers is what it's all about.   Thank you all for your comments.

From Google:

A Google User reviewed in the last week
Quality Excellent
 I used Rancho Attorney Services, specifically Michele Dawn, to help me find my father. I had been looking for him for nearly 30 years. I searched the Internet, called numbers in the phone book and emailed numerous potential family members. Thanks to the help of Michele and the staff at Rancho, my father was found. I honestly doubted it was ever going to be possible. However, they found him within a few days. They asked me all sorts of questions to help me find him. I am so grateful for their help. I am going to talk to him for the first time tomorrow!!

 A Google User reviewed a year ago
Overall Excellent
Michele is Excellent! She worked quickly to find the people we were searching for. She even worked on it through the weekend. She is really good, and fast at what she does! She has been a tremendous help to us. I would recommend her to everyone.

A Google User reviewed a year ago
Overall Excellent
 We were hitting dead ends with everything we tried even with another service. Michele took over and in no time found the people we needed to contact. I would recommend her services to anybody. Excellent work!

A Google User reviewed a year ago
Overall Excellent
Another service only tried 3 times and then wanted to be paid again. RASCAL took over, found that the address wasn't any good, located a new address and got the papers served.

From YELP:

• 

   2/8/2013Wow Amazing Company !!!!!!  After 6 years and desperately needing some paperwork from Rancho all I did was made a phone call and Michele produced all my paperwork I needed to follow up on a judgement not collected from 2007.  Always used Rancho for my process serving and they ALWAYS found who we were looking for.  Still can't believe they had all my records.  If you want efficiency you have to use .  They will always be here for you......
  
  Debbie
•  
  
  6/17/2013 I am totally amazed!!!  I was referred to Rancho Attorney Service, specifically to Michele Dawn, by http://Ladypi.com.  I was told she may be able to help me locate my biological father that I have never met.  I talked to and emailed Michele several times about my father.  I had very limited information about him to give her.  I had been searching for him for nearly 30 years.  Well, within less than a week she, and the staff at Rancho/Rascal Proccessing, were able to locate him.  I am still completely in awe of what they were able to do.  Tomorrow I will be talking to my father for the first time thanks to them!!!!
  
  
  
• • 0friends
  • 4reviews

  • Hewitt G.
  • Temecula, CA
  

   8/2/2012 First to Review
  You absolutely cannot go wrong with RASCAL! You will be greeted by the lovely Mary Margaret when you arrive. Dawn is all about the attention to details and carefully checks all paperwork to ensure you've delivered a complete set. I have used them several times in the past and her process servers will find those hard to reach people who try and hide in small spaces. They are reasonable and a lot of fun to work with!
  
  -Hewitt

What NOT to say to a professional process server!!

Real Suggestions from Attorneys and Other Clients who know our job better than we do!!


The following are actual comments or suggestions given to us by attorneys and other clients. Once we take the time to explain that there's a certain protocol that must be adhered to and we will serve their documents for them in a manner that is acceptable to the courts, they are more than happy to let us serve their process the right way!

1) "Why would your server try the papers when the defendant is not there? Wait until he's there before you attempt it."

2) "Just put the papers in a pizza box and ring the doorbell"

3) "Call him up and make an appointment to get an estimate. Then serve him when he shows up."

4) "It's a real easy serve - I think he hangs out at the Kitty Kat Lounge on the weekends sometimes."

5) "The defendant lives real close to you but I don't know exactly where."

6) "You've had the papers for 10 days now. Are you sure your server is really trying it??"

7) "I KNOW it's a good address - there's a picture of their back yard on FaceBook. Just serve whoever answers the door!"

8) "Put some minimum wage guy out there to sit on it and, when the defendant shows up, have him call the REAL process server!"

9) "If no one is answering the door, why don't you just do a substituted service?"

10) "What do you mean it's vacant? I Googled it and it says he still lives there!"

When you hire Rancho Attorney Service of California (RASCAL) to serve your papers, you can be sure that we'll do it the right way.   We stand behind our work and we'll be here if you need us in the future.  

Mary-Margaret O'Brien
Vice President of
Public Relations