What NOT to say to a professional process server!!

Real Suggestions from Attorneys and Other Clients who know our job better than we do!!


The following are actual comments or suggestions given to us by attorneys and other clients. Once we take the time to explain that there's a certain protocol that must be adhered to and we will serve their documents for them in a manner that is acceptable to the courts, they are more than happy to let us serve their process the right way!

1) "Why would your server try the papers when the defendant is not there? Wait until he's there before you attempt it."

2) "Just put the papers in a pizza box and ring the doorbell"

3) "Call him up and make an appointment to get an estimate. Then serve him when he shows up."

4) "It's a real easy serve - I think he hangs out at the Kitty Kat Lounge on the weekends sometimes."

5) "The defendant lives real close to you but I don't know exactly where."

6) "You've had the papers for 10 days now. Are you sure your server is really trying it??"

7) "I KNOW it's a good address - there's a picture of their back yard on FaceBook. Just serve whoever answers the door!"

8) "Put some minimum wage guy out there to sit on it and, when the defendant shows up, have him call the REAL process server!"

9) "If no one is answering the door, why don't you just do a substituted service?"

10) "What do you mean it's vacant? I Googled it and it says he still lives there!"

When you hire Rancho Attorney Service of California (RASCAL) to serve your papers, you can be sure that we'll do it the right way.   We stand behind our work and we'll be here if you need us in the future.  

Mary-Margaret O'Brien
Vice President of
Public Relations